3bar-K Leatherworks
@3bar_kleather
TERMS & CONDITIONS
CUSTOMER CARE INSTRUCTIONS
One of the things we love most about our bags is the quality of the leather. These are not just bags, they are lifetime pieces. They are high-quality products that can be worn and used for years. Part of that process is taking good care of your purchase. With a little love and care your bag will last for years. We celebrate used products and encourage you to repair when possible. We have even repurposed leather from old furniture to make bags for friends and family! This way we keep the economic circle in motion!
Leather is a living and natural material. It changes over time and use which contributes to it's individual character. Leather is one of the few materials that gets better with age and use. Using your product on rainy days may change the color or texture of the leather, but with time, it typically fades naturally. Do not use heat to dry your bag, just let it dry naturally. Direct heat can dry out the leather. If your leather begins to dry, from water or use, you can use a leather conditioner or protectant. For as long as I can remember, my dad has used good ol Vaseline on his chaps and saddles and swears by it. But you can also use saddle soap or hide rejuvenator to restore life back into your leather.
We love to showcase brands on hides and natural hide markings, because they are unique and play a part in the energy creating each craft. As your leather wears into your personal vintage look, embrace the individual character your leather takes on. (This may include oil marks from hands or body, pull-up effects, hair scuffing for hair-on hides, bends, folds, etc.) Some leathers do lend themselves to more visible scuffs. Dr. Jackson's foaming leather cleaner works wonders for unwanted spots or soils. We have also removed many scuffs with a pencil eraser, baby wipes and even diluted alcohol. We suggest testing on an inconspicuous area of your leather first.
WHOLESALE INQUIRIES
If you are an online or retail store and interested in buying our high-quality custom leather goods wholesale, please contact us directly to discuss quantity-based, discount buying opportunities.
PRIVACY & SAFETY
3bar-K LeatherWorks is committed to maintaining robust privacy protectants for our users. Our Privacy Policy is designed to help you understand how we collect, use and safeguard the information you provide to us and to assist you in making informed decisions when using our service. By accessing our site or our service, you accept our Privacy Policy and you consent to our collection, use and disclosure of your personal information as described in this Privacy Policy below.
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.
We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.
Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy. When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.
We request information from you on our order form. To buy from us, you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we'll use this information to contact you.
Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.
PAYMENT METHODS
- Credit / Debit Cards
- PAYPAL
- Offline Payments
